Introduction
This Privacy Policy explains how Concrete Leveling Los Angeles ("we," "us," or "our") collects, uses, and protects personal information when you visit our website, contact us, or request an estimate for concrete leveling services in Los Angeles and Los Angeles County.
By using our website or submitting information to us, you agree to the practices described in this policy.
Information We Collect
Information you give us
When you fill out an estimate or contact form, call, text, or email us, you may provide:
- Your name
- Phone number and email address
- Property address
- The service you need and details about your concrete
- Your preferred way to be contacted
- Photos or other information you choose to send us
Information collected automatically
When you visit our website, basic technical information may be collected automatically, such as your browser type, device type, IP address, the pages you view, and the date and time of your visit. This information is typically collected through server logs, cookies, and similar technologies.
How We Use Your Information
We use the information we collect to:
- Respond to your questions and estimate requests
- Schedule inspections and concrete leveling work
- Prepare estimates, agreements, and invoices
- Communicate with you about your project
- Improve our website, services, and customer experience
- Protect our business, prevent fraud, and meet legal obligations
Calls, Texts, and Emails
If you give us your phone number or email address, we may contact you by phone, text message, or email about your inquiry, estimate, appointment, or project. We try to use the contact method you choose on our forms.
Message and data rates may apply to text messages. You can ask us to stop texting you at any time by replying STOP or by telling us directly. You can also ask us to stop sending emails by contacting us using the details at the end of this policy.
Cookies and Third-Party Services
Our website may use cookies and similar technologies to keep the site working properly and to understand how visitors use it. You can set your browser to block or delete cookies, although some parts of the website may not work as intended.
Some features on our website are provided by third parties. For example, fonts are loaded from Google Fonts and our Contact page includes an embedded Google Map. These services may collect information about your visit under their own privacy policies.
How Long We Keep Information
We keep personal information only as long as needed for the purposes described in this policy, including to complete your project, keep business and tax records, resolve disputes, and meet legal requirements. When information is no longer needed, we delete it or make it anonymous.
How We Protect Information
We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no website, internet transmission, or storage system is completely secure, so we cannot guarantee absolute security.
Your California Privacy Rights
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, may give you the right to:
- Know what personal information we collect, use, and disclose about you
- Delete personal information we have collected from you, subject to certain exceptions
- Correct inaccurate personal information
- Opt out of the sale or sharing of personal information. We do not sell or share personal information as those terms are defined by law.
- Not be discriminated against for exercising any of these rights
To make a request, call us at (213) 867-7935 or email info@concretelevelinglosangeles.com. We may need to verify your identity before responding. You may also use an authorized agent to make a request on your behalf.
Children's Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
Links to Other Websites
Our website may contain links to other websites, such as social media pages. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will change the effective date at the top of this page. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us: